Device Control Not Working

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tcsdi_support1
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Posts: 57
Joined: Tue, 26 Mar 2019, 04:24

Device Control Not Working

Post by tcsdi_support1 » Mon, 22 Jul 2019, 07:11

Hi Support,

We are experiencing an issue using device control policy and we tried to block
Removable storage drives and applied the policy on the computer but still, the USB is accessible and not blocked.

Kindly get the logs here: https://wetransfer.com/downloads/0cfe4f ... 857/4e0c4d
and see the picture below:
Image

Darth Panda
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Joined: Tue, 24 Oct 2017, 12:04

Re: Device Control Not Working

Post by Darth Panda » Thu, 01 Aug 2019, 11:54

Hi,

Could you send me your client number in a private message?

Regards

Darth
Technical support – Panda Security
www.pandasecurity.com

tcsdi_support1
Registered user
Registered user
Posts: 57
Joined: Tue, 26 Mar 2019, 04:24

Re: Device Control Not Working

Post by tcsdi_support1 » Tue, 06 Aug 2019, 05:20

Hi,

The problem is solved. We request an update version to 8.50 and the problem is fixed

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