Adaptive defense 360 blocks NICs

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bfontaine
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Posts: 1
Joined: Fri, 04 Jan 2019, 17:09

Adaptive defense 360 blocks NICs

Post by bfontaine »

Hello,

I have an issue with a Windows 10 pro 32bits, release 1903. Agent version 8.0.10, Panda version 8.0.12
When I enable Panda services, the NICs stop. They are unable to get an IP.
I tried different NICs, USB, PCI, Wifi, Ethernet same result.
As soon as I turn Panda services out, I get network interfaces to run.
Other client computers, with exactly the same Panda settings, work fine.

Anyone can help?

Thanks,

B Fontaine
Darth Panda
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Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: Adaptive defense 360 blocks NICs

Post by Darth Panda »

Hi Bfontaine,

There is a new version of Panda that could solve the problem, 8.00.14.0002. Contact the technical support of your country and request the migration to this version, please.

https://www.pandasecurity.com/support/#enterprise

Regards,
Technical support – Panda Security
www.pandasecurity.com
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