[SOLVED] Panda version 18 / licence invalid

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Pandabär
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Joined: Wed, 01 Jul 2015, 18:16

[SOLVED] Panda version 18 / licence invalid

Post by Pandabär »

Hello!

Panda Antivirus Pro was installed on my computer when I decided to update to Panda Antivirus 18. As there is no installer for the Pro version 18 I took the installer for the free version. It seems that it's still impossible to auto-upgrade via Panda interface, welcome to the year 2016.

After installing I tried to update via "Upgrade to Pro / add a product code" but it didn't work. So is it really true that my licence key is not a valid key for version 18?

:shock:
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VirusBuster
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Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Panda version 18 / licence invalid

Post by VirusBuster »

This has already been discussed in this thread
Pandabär wrote:So is it really true that my licence key is not a valid key for version 18?
Indeed, 18 versions will only accept codes for those versions not for earlier ones as they are completely different
Regards,

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Jorge Torre
TechSupport Department - Panda Security

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