Hello,
Recently I have installed Panda Gold Protection.
After a security scan 7 PUPS have been put in quarantine.
4 PUPS belong to the program WinZip Malware Protector and 3 PUPS belong to WinZip Utilities Suite.
Question:
Why considers the security scan these files as PUPS as they belong to WinZip programs?
Sometime ago I had the same question then with my Panda Global Protection.
Regards
[CLOSED] PUPS in quarantine
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- Registered user
- Posts: 15
- Joined: Tue, 20 Oct 2015, 03:59
Re: PUPS in quarantine
Hi,
Attach here AV report and winzip installer also.
Attach here AV report and winzip installer also.
Regards,
Txaber Gartzia
TechSupport Department, Panda Security
I don't reply to private messages unless I have previously requested them
Txaber Gartzia
TechSupport Department, Panda Security
I don't reply to private messages unless I have previously requested them
-
- Registered user
- Posts: 15
- Joined: Tue, 20 Oct 2015, 03:59
Re: PUPS in quarantine
Hi,
Thanks for your reply ... but I cannot see any attachment to your message?
Regards
Thanks for your reply ... but I cannot see any attachment to your message?
Regards
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: PUPS in quarantine
Sorry the misunderstanding but we meant that you must attach the antivirus report so that we can see what was detected and where
We will also need to know where did you download WinZip from or the installer you used
We will also need to know where did you download WinZip from or the installer you used
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: PUPS in quarantine
Closed due to lack of response
TOPIC CLOSED
TOPIC CLOSED
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them