[CLOSED] PUPS in quarantine

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trapalace18
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[CLOSED] PUPS in quarantine

Post by trapalace18 » Tue, 22 Nov 2016, 12:51

Hello,

Recently I have installed Panda Gold Protection.
After a security scan 7 PUPS have been put in quarantine.
4 PUPS belong to the program WinZip Malware Protector and 3 PUPS belong to WinZip Utilities Suite.

Question:
Why considers the security scan these files as PUPS as they belong to WinZip programs?
Sometime ago I had the same question then with my Panda Global Protection.

Regards

Txaber
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Re: PUPS in quarantine

Post by Txaber » Fri, 25 Nov 2016, 15:17

Hi,

Attach here AV report and winzip installer also.
Regards,

Txaber Gartzia
TechSupport Department, Panda Security


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trapalace18
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Re: PUPS in quarantine

Post by trapalace18 » Sat, 26 Nov 2016, 03:23

Hi,

Thanks for your reply ... but I cannot see any attachment to your message?

Regards

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VirusBuster
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Re: PUPS in quarantine

Post by VirusBuster » Mon, 28 Nov 2016, 18:23

Sorry the misunderstanding but we meant that you must attach the antivirus report so that we can see what was detected and where
We will also need to know where did you download WinZip from or the installer you used
Regards,

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Jorge Torre
TechSupport Department - Panda Security

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VirusBuster
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Re: PUPS in quarantine

Post by VirusBuster » Wed, 04 Jan 2017, 17:04

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
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