[CLOSED] problem with downloading

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ipmcad
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[CLOSED] problem with downloading

Post by ipmcad » Sun, 27 Nov 2016, 23:17

I have downloaded the internet security version successfully to one pc but the second one keeps giving an error message. It has already removed the old version from my pc.

It keeps asking me to download the exe again

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VirusBuster
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Re: problem with downloading

Post by VirusBuster » Mon, 28 Nov 2016, 18:21

Could you post a screenshot of the error message you are receiving?
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Jorge Torre
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ipmcad
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Re: problem with downloading

Post by ipmcad » Mon, 28 Nov 2016, 22:42

no, I have no antivirus at all on the computer so I can't connect it to the internet.

The 2013 version does not seem to have removed itself completely from the system a file exists in the program x86 file and won't allow itself be removed even though I am the administrator on the computer.

When I try install the new 2016 version it says that panda premium exists.

I know don't seem to have a functioning panda system operating

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Re: problem with downloading

Post by VirusBuster » Tue, 29 Nov 2016, 09:59

Try using the generic uninstaller to remove all the remains from older versions
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Jorge Torre
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Re: problem with downloading

Post by VirusBuster » Wed, 04 Jan 2017, 17:05

Closed due to lack of response
TOPIC CLOSED
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Jorge Torre
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