[CLOSED] Can not turn Protection 2016 on
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[CLOSED] Can not turn Protection 2016 on
Hi,
My Panda Global Protection 2016 is greyed out and will not turn on. I have it on my pc only, have attached some screen prints
My Panda Global Protection 2016 is greyed out and will not turn on. I have it on my pc only, have attached some screen prints
- VirusBuster
- Official moderator
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- Location: Panda HQ - Bilbao
Re: Can not turn Protection 2016 on
Please run a scan with Panda Cloud Cleaner in order to discard an infection
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
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- Registered user
- Posts: 6
- Joined: Mon, 28 Nov 2016, 20:07
Re: Can not turn Protection 2016 on
Tried this but still not working anymore ideas?
- VirusBuster
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Re: Can not turn Protection 2016 on
Then we will need a PSInfo of the machine in order to study the issue
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
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- Registered user
- Posts: 6
- Joined: Mon, 28 Nov 2016, 20:07
Re: Can not turn Protection 2016 on
All done, what do I do with the file?
- VirusBuster
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Re: Can not turn Protection 2016 on
Post it as a reply to this postmarkgparker wrote:All done, what do I do with the file?
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
-
- Registered user
- Posts: 6
- Joined: Mon, 28 Nov 2016, 20:07
Re: Can not turn Protection 2016 on
It's says the file is to big, The file is too big, maximum allowed size is 1 MiB.
- VirusBuster
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Re: Can not turn Protection 2016 on
You can upload to any online storage server such as MediaFire, MEGA, WeTransfer, Dropbox... and provide us the download link
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
-
- Registered user
- Posts: 6
- Joined: Mon, 28 Nov 2016, 20:07
Re: Can not turn Protection 2016 on
You've lost me, got to be a easier way. Can I not just email you file?
- VirusBuster
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- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Can not turn Protection 2016 on
You can also contact your local support team and email it to them referring to this thread
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them