[CLOSED] clean up not scanning for corrupt keys

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wagon
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[CLOSED] clean up not scanning for corrupt keys

Post by wagon » Sun, 18 Dec 2016, 21:40

When I free up space to tune the PC the corrupt key box remains shaded grey although I try to tick the box nothing happens please advise Thank you

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VirusBuster
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Re: clean up not scanning for corrupt keys

Post by VirusBuster » Mon, 26 Dec 2016, 16:17

What Panda product version are you using? You can check it in the version.ini file located in the antivirus installation folder
I've checked and you need to wait a little while it checks the registry, it should say "Calculating" next to it and thenif it finds anything to correct it will enable the check
Can you post a screenshot of the issue?
Regards,

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Jorge Torre
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VirusBuster
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Re: clean up not scanning for corrupt keys

Post by VirusBuster » Wed, 04 Jan 2017, 17:12

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

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