[CLOSED] Disable "How to clean your PC with Panda Protection Service" YouTube notification

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
Locked
clawpan
Registered user
Registered user
Posts: 3
Joined: Tue, 10 Jan 2017, 19:06

[CLOSED] Disable "How to clean your PC with Panda Protection Service" YouTube notification

Post by clawpan »

How do I disable the notification with the YouTube video "How to clean your PC with Panda Protection Service" ? It pops up in the bottom right of my screen every hour or so and is rather disruptive. I can't seem to find a setting that will allow me to turn off this notification.
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Disable "How to clean your PC with Panda Protection Service" YouTube notification.

Post by VirusBuster »

You can disable Panda News option from the general settings
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
clawpan
Registered user
Registered user
Posts: 3
Joined: Tue, 10 Jan 2017, 19:06

Re: Disable "How to clean your PC with Panda Protection Service" YouTube notification.

Post by clawpan »

I do not see an option to disable Panda News in the general settings.

I only see the following sections:

Language

Console login password

Automatic updates

Gaming/multimedia mode (this is the only place where it mentions notifications but only disables them when full-screen programs are running)

Proxy

Warnings and Reports (Only options here are to generate advanced logs and to clear the generated reports and statistics.)
clawpan
Registered user
Registered user
Posts: 3
Joined: Tue, 10 Jan 2017, 19:06

Re: Disable "How to clean your PC with Panda Protection Service" YouTube notification.

Post by clawpan »

... so nothing?

I'll go ahead and stop using Panda, then. I'm not going to pay for adware -- especially when it's supposed to block these things.
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Disable "How to clean your PC with Panda Protection Service" YouTube notification.

Post by VirusBuster »

You should be able to see that option except if you installed as a promotional/demo version
Uninstall the antivirus from the control panel
Download the installer from your Panda Account and install it
Then you will be able to disable Panda news
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Disable "How to clean your PC with Panda Protection Service" YouTube notification.

Post by VirusBuster »

Closed due to lack of response
TOPIC CLOSED
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
Locked

Return to “Panda Protection Products - Archive Issues”