[SOLVED] [04469257] Panda has blocked my website

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
Locked
miguel456
Registered user
Registered user
Posts: 1
Joined: Sun, 15 Jan 2017, 22:01

[SOLVED] [04469257] Panda has blocked my website

Post by miguel456 » Sun, 15 Jan 2017, 22:32

Hello,
As I am new to these forums, I don't know if this is the correct section to post on.

Today, when coordinating a migration from the server my site was hosted on to a VPS, I ultimately had to visit my website to check on things.

I found out that Panda Antivirus Pro 2016 had blocked my website, with the following reason: This page contains malware or exploits that may infect your computer (Translated from Portuguese block page).
My website is related to a game server, and as such does not obviously have viruses or exploits. The only software downloads I made available are some of my latest PHP projects, which are also available for download on GitHub.

The home page's link is: https://worldofdiamonds.us.to.
Panda seems to be blocking the domain I am operating from: http://us.to. This domain was made available at http://freedns.afraid.org, for subdomain creating. That's where I got the web address from.

This block on us.to has potentially blocked thousands of websites (subdomains) /hostnames, not just mine.
Malicious websites could be blocked on a subdomain basis and not on a domain basis. For example us.to is virus-free whilst example.us.to (EXAMPLE SITE, NOT REAL) is filled with viruses.

If us.to indeed has been blocked, could you specify a reason? I could contact freedns.afraid.org or us.to's operator. us.to used to be a URL shortener, and I cannot afford to have my website blocked, nor can I move to a new subdomain/domain until May 2017. Also, this block could have been a false-positive.

I'm sorry if us.to really has viruses (If it does, I should move my subdomain elsewhere). As the website is blocked, I cannot check for myself.

P.S. My website is frequently monitored by Beyond Security's weekly scan.

DISCLAIMER: I am not us.to's owner nor its operator.
Thanks for reading,
miguel456

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Panda has blocked my website

Post by VirusBuster » Mon, 16 Jan 2017, 11:21

We have created the case 04469257 to check it
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: [04469257] Panda has blocked my website

Post by VirusBuster » Wed, 22 Feb 2017, 16:13

Sorry for the delay, the URL won't be detected again
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

Locked

Return to “Panda Protection Products - Archive Issues”