[CLOSED] Panda does not scan and an error with the activation code.

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Sweetlox
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[CLOSED] Panda does not scan and an error with the activation code.

Post by Sweetlox » Thu, 09 Feb 2017, 16:42

Panda does not scan properly. the scan completes instantly and says no files scanned also the activation code did not appear in the console and when I tried to re-enter it said generic error (5-0). I have sent the psinfo file and client number through the tool but I am extremely concerned as command prompts with text scrolling too fast see have been appearing and dissapearing and i am worried i might have a virus. Please respond quickly.

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VirusBuster
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Re: Panda does not scan and an error with the activation code.

Post by VirusBuster » Wed, 22 Feb 2017, 13:08

Try running an additional scan with Panda Cloud Cleaner
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

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VirusBuster
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Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Panda does not scan and an error with the activation code.

Post by VirusBuster » Tue, 14 Mar 2017, 10:21

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

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