Hi All, I`m experiencing the following issue.
On a mashine with OS: W10 after installing Panda GP ver.17.0.1 it can`t operate. System tray icon is missing. In services.msc, only Panda Protection Service is started, Panda Product Service cannot be started and gives an error "Windows Could not start Panda Product Service on Local Computer...Error 1053: "The service did not respond in a timely fashion""
I uninstalled and removed all traces from installation and tried another clean install of GP. No problems occured during installation, but again cannot operate with protection... Please, any help will be appreciated.
Panda Global Protection cannot operate
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Global Protection cannot operate
Hi,
How did you uninstall the antivirus? From Program & Settings or with the uninstaller file?
Regards,
How did you uninstall the antivirus? From Program & Settings or with the uninstaller file?
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Panda Global Protection cannot operate
Hello, I did it both ways. No changes, there is no GUI, no icon in system tray, no contextual menu for scan items, and processes not working...
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Global Protection cannot operate
We open an incident to report the issue.
We close this thred.
We close this thred.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com