Problem with my account

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Registered user
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Joined: Wed, 15 May 2019, 00:59

Problem with my account

Post by Valerio » Wed, 15 May 2019, 01:15

Sorry, I tried to send my request for assistance through the online form for my Endpoint protection product registered with my company but I continue to receive this message :
"Sorry, it is impossible to proceed with your request, neither the Client Number nor the Contact e-mail match to a valid user."
and the e-mail is correctly registered.
Can you help me or send in PV message a direct mail contact for assistance?

Darth Panda
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Official moderator
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Joined: Tue, 24 Oct 2017, 12:04

Re: Problem with my account

Post by Darth Panda » Wed, 15 May 2019, 09:55

Hi Valerio,

Can you send me in a PM your customer number please?

Technical support – Panda Security

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