Panda Dome

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KianWilliam
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Posts: 3
Joined: Thu, 16 Mar 2017, 08:11

Panda Dome

Post by KianWilliam » Thu, 09 Jan 2020, 07:52

To whom it may concern:
I have panda dome and it has been working for more than 8 months, yet suddenly when I click on its icon, the program does not start. the laptop is protected but I neither can run the program nor make it scan a file or folder by right clicking on it .
Kian William

Darth Panda
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Joined: Tue, 24 Oct 2017, 12:04

Re: Panda Dome

Post by Darth Panda » Thu, 09 Jan 2020, 10:53

Hi KianWiliam,

May a suggest to uninstall the antivirus and install it again downloading the file from your account site.
https://www.pandasecurity.com/en/support/card?id=84010

To uninstall the antivirus please follow the steps of this help:
https://www.pandasecurity.com/en/support/card?id=82011

Regards,
Technical support – Panda Security
www.pandasecurity.com

KianWilliam
Registered user
Registered user
Posts: 3
Joined: Thu, 16 Mar 2017, 08:11

Re: Panda Dome

Post by KianWilliam » Thu, 09 Jan 2020, 17:21

True, actually I was thinking about that, I just thought there might be a short cut.
Thanks
Kian William

KianWilliam
Registered user
Registered user
Posts: 3
Joined: Thu, 16 Mar 2017, 08:11

Re: Panda Dome

Post by KianWilliam » Sun, 19 Jan 2020, 16:49

I employed a repair tool.
Kian William

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