hi i few days ago get a new licence for panda dome
Now i get the error massage in event log evry 10 min
Nazwa aplikacji powodującej błąd: PSUAService.exe, wersja: 4.0.2.1, sygnatura czasowa: 0x59e6a760
Nazwa modułu powodującego błąd: MSVCR100.dll, wersja: 10.0.30319.1, sygnatura czasowa: 0x4ba1dbbe
Kod wyjątku: 0x40000015
Przesunięcie błędu: 0x0008d635
Identyfikator procesu powodującego błąd: 0x17a4
Godzina uruchomienia aplikacji powodującej błąd: 0x01d3e24db671a5a6
Ścieżka aplikacji powodującej błąd: C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAService.exe
Ścieżka modułu powodującego błąd: C:\Program Files (x86)\Panda Security\Panda Security Protection\MSVCR100.dll
Identyfikator raportu: 5a092e8e-4e42-11e8-83ec-2c56dc38e68a
Pełna nazwa pakietu powodującego błąd:
Identyfikator aplikacji względem pakietu powodującego błąd:
panda show it is working ok but it seems program resets itself in 10 min intervals
i add screan shoots
txs for your help
Update i try too unistall product using uninstaler and install it again
it is worse now panda not working
error is the same
Panda Product Service
Panda Product Service
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Product Service
what is the Panda version number you have installed?
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Panda Product Service
18.0.5
I had to get back to panda global protection for now. it is working ok
i cant stay without any pritection,but if you need to do any test i will reinstal panda dome
I would like to resolve that problem if pasible.
i would like to test VPN and maybe upgrede to the beter wersion
I had to get back to panda global protection for now. it is working ok
i cant stay without any pritection,but if you need to do any test i will reinstal panda dome
I would like to resolve that problem if pasible.
i would like to test VPN and maybe upgrede to the beter wersion
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Product Service
the best would be to send a psinfo to the tech office for your country.
Open a www.pandasecurity.com
Search for the support link and send an email.
It will be better as they will provide support faster and on your own language.. for us would be a bit more difficult as we do not speak eastern europe languages. only Spanish and English.
Open a www.pandasecurity.com
Search for the support link and send an email.
It will be better as they will provide support faster and on your own language.. for us would be a bit more difficult as we do not speak eastern europe languages. only Spanish and English.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com