The system tray icon for Panda Dome 18.07.03 does not appear automatically on a Windows 10 install. I need to launch the program from the desktop icon for the icon to appear in the system tray.
MSCONFIG has all Panda items enabled.
Panda Dome Does Not Appear In System Tray
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Re: Panda Dome Does Not Appear In System Tray
Hi KDan,
When the system start, before launch the antivirus, go to the following folder:
C:\Program Files (x86)\Panda Security\WAC\
Execute the file PSUAMain.exe, verify if now appear the icon, now reboot the machine and verify if the issue is solved.
Regards
Darth Panda
When the system start, before launch the antivirus, go to the following folder:
C:\Program Files (x86)\Panda Security\WAC\
Execute the file PSUAMain.exe, verify if now appear the icon, now reboot the machine and verify if the issue is solved.
Regards
Darth Panda
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Panda Dome Does Not Appear In System Tray
That directory does not exist. I found the file in:
C:\Program Files (x86)\Panda Security\Panda Security Protection
Running the PSUAMain.exe application did not make the console appear on the system tray on the next reboot.
I have already used the panda uninstaller utility to remove the software and downloaded a fresh copy of the installer. Twice.
I am logged on as a local admin.
No errors for Panda in the event log.
OS=Win10.
C:\Program Files (x86)\Panda Security\Panda Security Protection
Running the PSUAMain.exe application did not make the console appear on the system tray on the next reboot.
I have already used the panda uninstaller utility to remove the software and downloaded a fresh copy of the installer. Twice.
I am logged on as a local admin.
No errors for Panda in the event log.
OS=Win10.
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Dome Does Not Appear In System Tray
Hi KDan,
Can you send me a PM with your customer number please?
Regards,
Can you send me a PM with your customer number please?
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Dome Does Not Appear In System Tray
Hi KDan,
Please check in the Windows Task manager, in the Startup tab that the AV Console program is enabled.
Regards,
Please check in the Windows Task manager, in the Startup tab that the AV Console program is enabled.
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Panda Dome Does Not Appear In System Tray
I checked and it was not enabled. I enabled it and confirmed it stay enabled by rebooting a couple of times and logging in as different users.
Thanks.
Thanks.
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- Official moderator
- Posts: 1568
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Re: Panda Dome Does Not Appear In System Tray
Hi KDan,
Perfect!!
Regards,
Perfect!!
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com