change from global to dome

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jpdragon
Registered user
Registered user
Posts: 2
Joined: Sat, 08 Jun 2019, 15:24

change from global to dome

Post by jpdragon »

My Pander Global protection has changed/upgraded itself to Dome, it not active and i been left with no active protection when i enter email and password it says connecting to internet to activate and symbol with rotation green dot ape res in window but just sits there doing that left for number of hra and tried numerous times since i did not ask e for dome do i uninstall and reinstall original or should dome activate and replace my global protection?
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: change from global to dome

Post by Darth Panda »

Hi jpdragon,

Uninstalle the antivirus from your computer, reboot the machine. After that go to:

https://myaccount.pandasecurity.com/

Enter your credentials, and download Panda Dome. Install it and verify if the issue is solved.

Regards

Darth
Technical support – Panda Security
www.pandasecurity.com
jpdragon
Registered user
Registered user
Posts: 2
Joined: Sat, 08 Jun 2019, 15:24

Re: change from global to dome

Post by jpdragon »

Sorted thanks
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: change from global to dome

Post by Darth Panda »

lovely. cheers
Technical support – Panda Security
www.pandasecurity.com
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