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Can't Renew
Posted: Mon, 10 Jun 2019, 08:07
by mrmoobz
Subscription tells me it has expired, I go to renew and it constantly comes back with "cant find any products" so I am unable to renew subscription for Panda Dome
Re: Can't Renew
Posted: Mon, 10 Jun 2019, 10:16
by Darth Panda
Hi mrmoobz,
Maybe would be better is you try it from you panda myaccount.
Go to
https://myaccount.pandasecurity.com/ insert your credentials. After that try to renew the antivirus there.
Regards
Darth
Re: Can't Renew
Posted: Mon, 10 Jun 2019, 19:47
by mrmoobz
Still the same thing happens
Re: Can't Renew
Posted: Tue, 11 Jun 2019, 10:40
by Darth Panda
Hi mrmoobz,
Could you send me your client number and your activation code in a private message to take a look?
Regards,
Darth
Re: Can't Renew
Posted: Wed, 12 Jun 2019, 13:05
by mrmoobz
Where would I find this, Mr Panda?
Re: Can't Renew
Posted: Wed, 12 Jun 2019, 15:14
by Darth Panda
Hi mrmoobz,
Send me the email you used to create your panda account and i will try to find your client number. Private message.
Don't forget to send me the activation-code you are tryint to use to activate the antivirus.Private message.
Regards
Darth
Re: Can't Renew
Posted: Thu, 13 Jun 2019, 03:43
by SC4L3X
Good day i am having the same issue with the account i just paid it and keeps telling me it's expired
Re: Can't Renew
Posted: Thu, 13 Jun 2019, 09:37
by Darth Panda
Hi SC4L3X,
Could you send me your client number in a private message?
Regards,
Darth