Hello,
Having the issue of Activating. So I put my email in and it asks for a key. I put in the key and it stays as "Activating..." without actually doing anything from that menu. There's no error message, it just keeps activating.
Please help.
Stuck at Activating
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Stuck at Activating
open the page:
MyAccount.pandasecurity.com
Enter your email and yor password, for accessing your account
Download the installation file from there.
on your computer:
uninstall the actual installation
use the file downloaded from your account.
Install.
MyAccount.pandasecurity.com
Enter your email and yor password, for accessing your account
Download the installation file from there.
on your computer:
uninstall the actual installation
use the file downloaded from your account.
Install.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Stuck at Activating
I have exactly the same problem - now again. It is not the first time the automated update failed and if it hadn't been for the VPN connection which I just wanted to use, I might not have noticed.
This is annoying - uninstalling and reinstalling will take precious time.
This is annoying - uninstalling and reinstalling will take precious time.
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Stuck at Activating
Hi uwezi,
Please, follow the steps of the previous thread in order to solve the issue.
https://support.pandasecurity.com/forum ... ad2#p32981
Regards,
Please, follow the steps of the previous thread in order to solve the issue.
https://support.pandasecurity.com/forum ... ad2#p32981
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com