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Stuck at Activating
Posted: Mon, 17 Jun 2019, 04:13
by short_amigo
Hello,
Having the issue of Activating. So I put my email in and it asks for a key. I put in the key and it stays as "Activating..." without actually doing anything from that menu. There's no error message, it just keeps activating.
Please help.
Re: Stuck at Activating
Posted: Tue, 18 Jun 2019, 13:15
by Darth Panda
open the page:
MyAccount.pandasecurity.com
Enter your email and yor password, for accessing your account
Download the installation file from there.
on your computer:
uninstall the actual installation
use the file downloaded from your account.
Install.
Re: Stuck at Activating
Posted: Thu, 10 Oct 2019, 17:00
by uwezi
I have exactly the same problem - now again. It is not the first time the automated update failed and if it hadn't been for the VPN connection which I just wanted to use, I might not have noticed.
This is annoying - uninstalling and reinstalling will take precious time.
- 20191010_panda.jpg (239.05 KiB) Viewed 14229 times
Re: Stuck at Activating
Posted: Thu, 10 Oct 2019, 17:33
by Darth Panda
Hi uwezi,
Please, follow the steps of the previous thread in order to solve the issue.
https://support.pandasecurity.com/forum ... ad2#p32981
Regards,