Application Control

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rick.brandsma
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Application Control

Post by rick.brandsma » Tue, 17 Nov 2020, 15:28

Hi support,

Panda Application Control which is build in Panda Dome Complete is very slow, if I start an application it takes like 20/30 seconds before Panda is coming with a pop-up to allow it.
In the past it was direct. It's on all my PC's so this should be a problem in the software, and not related to our computers. I installed also a new PC with just Win 10 Pro and Panda and this one is doing the same too. There is also a translation issue on this (see video). This wasn't a problem before.

If you see this image too, you can see that last "%s scan geannuleerd" that's strange too. I'm trying to allow something from quarantine, and i don't cancel a scan. Also all PC's have this too.

Image

Can this be forwarded to development?
Version of my Panda Dome: 20.01.00

See video: https://opcservers.eu/video-Panda.avi

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Re: Application Control

Post by Darth Panda » Mon, 23 Nov 2020, 09:49

This is a deeper problem to be taken care of just in the forum, Please send your client number, country of origin and contact email in a private message
so we can open a case for you, and managing it from there.
Technical support – Panda Security
www.pandasecurity.com

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rick.brandsma
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Re: Application Control

Post by rick.brandsma » Mon, 23 Nov 2020, 13:25

Hi,

I send a private message with all the details to you're forum account.

Thanks and best regards,

Rick

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Re: Application Control

Post by rick.brandsma » Fri, 27 Nov 2020, 10:13

Hello,

I still haven't received an answer.
Is it already forwarded?

Thanks.

Regards,

Rick

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Re: Application Control

Post by rick.brandsma » Mon, 07 Dec 2020, 22:57

Darth Panda,

Can someone have a look at this problem?
It's already 2 weeks ago, nothing happened since then.

Regards,

Rick

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Re: Application Control

Post by Darth Panda » Thu, 17 Dec 2020, 11:23

Hi Rick.brandsma,

First of all, sorry for the delay. I've already open a case, please check your email and follow the instructions to gather the information.

Regards
Technical support – Panda Security
www.pandasecurity.com

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Re: Application Control

Post by rick.brandsma » Thu, 17 Dec 2020, 15:01

Hi,

I will. Thanks.

Regards,

Rick

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rick.brandsma
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Re: Application Control

Post by rick.brandsma » Mon, 11 Jan 2021, 18:58

I didn't hear anything about this anymore after last email.
I have send an email last week, no response.

Do you know what the progress is?

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Re: Application Control

Post by Darth Panda » Wed, 27 Jan 2021, 17:57

the only case i see opened with your email address is a case related to the number of licenses. Is that the case you are requesting info about?
Technical support – Panda Security
www.pandasecurity.com

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Re: Application Control

Post by rick.brandsma » Mon, 08 Feb 2021, 16:18

That's a shame probably.
I have heard nothing against this problem.
And Yes, I opened a new ticket about my licenses. Maybe you could answer this ticket and answer the question about application control if development fixed this?

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