Application Control
- rick.brandsma
- Registered user
- Posts: 21
- Joined: Thu, 15 Mar 2018, 10:32
Application Control
Hi support,
Panda Application Control which is build in Panda Dome Complete is very slow, if I start an application it takes like 20/30 seconds before Panda is coming with a pop-up to allow it.
In the past it was direct. It's on all my PC's so this should be a problem in the software, and not related to our computers. I installed also a new PC with just Win 10 Pro and Panda and this one is doing the same too. There is also a translation issue on this (see video). This wasn't a problem before.
If you see this image too, you can see that last "%s scan geannuleerd" that's strange too. I'm trying to allow something from quarantine, and i don't cancel a scan. Also all PC's have this too.
Can this be forwarded to development?
Version of my Panda Dome: 20.01.00
See video: https://opcservers.eu/video-Panda.avi
Panda Application Control which is build in Panda Dome Complete is very slow, if I start an application it takes like 20/30 seconds before Panda is coming with a pop-up to allow it.
In the past it was direct. It's on all my PC's so this should be a problem in the software, and not related to our computers. I installed also a new PC with just Win 10 Pro and Panda and this one is doing the same too. There is also a translation issue on this (see video). This wasn't a problem before.
If you see this image too, you can see that last "%s scan geannuleerd" that's strange too. I'm trying to allow something from quarantine, and i don't cancel a scan. Also all PC's have this too.
Can this be forwarded to development?
Version of my Panda Dome: 20.01.00
See video: https://opcservers.eu/video-Panda.avi
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Application Control
This is a deeper problem to be taken care of just in the forum, Please send your client number, country of origin and contact email in a private message
so we can open a case for you, and managing it from there.
so we can open a case for you, and managing it from there.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
- rick.brandsma
- Registered user
- Posts: 21
- Joined: Thu, 15 Mar 2018, 10:32
Re: Application Control
Hi,
I send a private message with all the details to you're forum account.
Thanks and best regards,
Rick
I send a private message with all the details to you're forum account.
Thanks and best regards,
Rick
- rick.brandsma
- Registered user
- Posts: 21
- Joined: Thu, 15 Mar 2018, 10:32
Re: Application Control
Hello,
I still haven't received an answer.
Is it already forwarded?
Thanks.
Regards,
Rick
I still haven't received an answer.
Is it already forwarded?
Thanks.
Regards,
Rick
- rick.brandsma
- Registered user
- Posts: 21
- Joined: Thu, 15 Mar 2018, 10:32
Re: Application Control
Darth Panda,
Can someone have a look at this problem?
It's already 2 weeks ago, nothing happened since then.
Regards,
Rick
Can someone have a look at this problem?
It's already 2 weeks ago, nothing happened since then.
Regards,
Rick
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Application Control
Hi Rick.brandsma,
First of all, sorry for the delay. I've already open a case, please check your email and follow the instructions to gather the information.
Regards
First of all, sorry for the delay. I've already open a case, please check your email and follow the instructions to gather the information.
Regards
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
- rick.brandsma
- Registered user
- Posts: 21
- Joined: Thu, 15 Mar 2018, 10:32
Re: Application Control
Hi,
I will. Thanks.
Regards,
Rick
I will. Thanks.
Regards,
Rick
- rick.brandsma
- Registered user
- Posts: 21
- Joined: Thu, 15 Mar 2018, 10:32
Re: Application Control
I didn't hear anything about this anymore after last email.
I have send an email last week, no response.
Do you know what the progress is?
I have send an email last week, no response.
Do you know what the progress is?
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Application Control
the only case i see opened with your email address is a case related to the number of licenses. Is that the case you are requesting info about?
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
- rick.brandsma
- Registered user
- Posts: 21
- Joined: Thu, 15 Mar 2018, 10:32
Re: Application Control
That's a shame probably.
I have heard nothing against this problem.
And Yes, I opened a new ticket about my licenses. Maybe you could answer this ticket and answer the question about application control if development fixed this?
I have heard nothing against this problem.
And Yes, I opened a new ticket about my licenses. Maybe you could answer this ticket and answer the question about application control if development fixed this?