48 Offer... on UK web site
48 Offer... on UK web site
"If you are already a customer of our homeuser protection, renew now with 50% off Send email and customer ID"
https://www.pandasecurity.com/uk/homeusers/
Two questions from this:-
1) Where is my customer ID - I cant see it anywhere, or its not easy to find....
a) when I log in to my account through the Dome product - I can see your products - 2 active products but no Customer ID
b) When I log in to the account from a browser, 1) I see different options than when I log in via the product (including profile) b) Again I cannot see my customer ID anywhere
2) As I already have Panda complete, would I be able to use the 50% off to purchase the VPN Premium?
Thanks
https://www.pandasecurity.com/uk/homeusers/
Two questions from this:-
1) Where is my customer ID - I cant see it anywhere, or its not easy to find....
a) when I log in to my account through the Dome product - I can see your products - 2 active products but no Customer ID
b) When I log in to the account from a browser, 1) I see different options than when I log in via the product (including profile) b) Again I cannot see my customer ID anywhere
2) As I already have Panda complete, would I be able to use the 50% off to purchase the VPN Premium?
Thanks
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- Official moderator
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Re: 48 Offer... on UK web site
tha is something I cannot answer.
What is your country of origin?
Try contacting your commercial office for panda on your country.
What is your country of origin?
Try contacting your commercial office for panda on your country.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: 48 Offer... on UK web site
As the post says Im in the UK
Can you at least provide me the UK number to call if I have to resolve this myself?
Thanks
Can you at least provide me the UK number to call if I have to resolve this myself?
Thanks
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- Official moderator
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Re: 48 Offer... on UK web site
well, different countries have different offers, so we cannot provide an answer for UK offers.
So the best is if you contact them directly.
https://www.pandasecurity.com/uk/support/#homeusers
(0) 808 169 2280
Monday-Friday 08:00-17:00
Phone there and request commercial contact.
I am sending you a private message in order to provide you with your customer ID
So the best is if you contact them directly.
https://www.pandasecurity.com/uk/support/#homeusers
(0) 808 169 2280
Monday-Friday 08:00-17:00
Phone there and request commercial contact.
I am sending you a private message in order to provide you with your customer ID
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: 48 Offer... on UK web site
Request
Please can you pass this to Bilbao and ask them to add the Customer ID to the Panda Account Profile
Thanks
Please can you pass this to Bilbao and ask them to add the Customer ID to the Panda Account Profile
Thanks
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Re: 48 Offer... on UK web site
we cannot do that as MyAccount.pandasecurity.com
could be related to several ID´s
could be related to several ID´s
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: 48 Offer... on UK web site
we cannot do that as MyAccount.pandasecurity.com
could be related to several ID´s
could be related to several ID´s
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: 48 Offer... on UK web site
Or do you mean on the Local interface?
If it is a product suggestion you can go to the appropiate post on the forum:
http://support.pandasecurity.com/forum/ ... m.php?f=97
If it is a product suggestion you can go to the appropiate post on the forum:
http://support.pandasecurity.com/forum/ ... m.php?f=97
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Official moderator
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Re: 48 Offer... on UK web site
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: 48 Offer... on UK web site
How?
You log in with 1 e-mail and password (and 2 step verification)
In the account you see the software products you have active - I have 2 products on my account
and the User Name and Address associated with the account in the profile
you just need to add the Customer ID which is missing for that account
You log in with 1 e-mail and password (and 2 step verification)
In the account you see the software products you have active - I have 2 products on my account
and the User Name and Address associated with the account in the profile
you just need to add the Customer ID which is missing for that account