VPN no work for secondlife

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liomanpro
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Joined: Tue, 19 Dec 2017, 12:29

VPN no work for secondlife

Post by liomanpro »

Captugggre.PNG
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hello, the vpn blocks my acces online game "voice and maps" on the game secondlife here are two catches thanks panda

my number private message
Last edited by liomanpro on Tue, 19 Dec 2017, 14:24, edited 1 time in total.
Darth Panda
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Joined: Tue, 24 Oct 2017, 12:04

Re: VPN no work for secondlife

Post by Darth Panda »

Dear client, please send your customer number in order to provide apporpiate help on this issue.

regards,
Technical support – Panda Security
www.pandasecurity.com
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: VPN no work for secondlife

Post by Darth Panda »

Dear client,

Please respond to the following questions in order to proceed with support:

- What Virtual Location is using when this issue happens:
- What platform is using(Windows, Mac):
- It's happening with Wi-Fi or Ethernet connection:
- Is it completely disconnecting when VPN is *ON* (meaning if there is full lost of connection):

regards
Technical support – Panda Security
www.pandasecurity.com
liomanpro
Registered user
Registered user
Posts: 2
Joined: Tue, 19 Dec 2017, 12:29

Re: VPN no work for secondlife

Post by liomanpro »

location all countries
windows 10
ethernet
no it is still connected but the game is cut off from the load and two errors of my game, both photos send
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: VPN no work for secondlife

Post by Darth Panda »

You issue is under study by our development team. will get back to you as soon as answer ready.

regards
Technical support – Panda Security
www.pandasecurity.com
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: VPN no work for secondlife

Post by Darth Panda »

Dear Client

Vpn service is for securely navigating the web. ON this case, those ports are closed by defatult and for security reasons.
Those ports canot be opened, and if you want to play the game, you will have to disable VPN while playing.

regards,
Technical support – Panda Security
www.pandasecurity.com
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