Please respond to the following questions in order to proceed with support:
- What Virtual Location is using when this issue happens:
- What platform is using(Windows, Mac):
- It's happening with Wi-Fi or Ethernet connection:
- Is it completely disconnecting when VPN is *ON* (meaning if there is full lost of connection):
regards
Technical support – Panda Security
www.pandasecurity.com
Vpn service is for securely navigating the web. ON this case, those ports are closed by defatult and for security reasons.
Those ports canot be opened, and if you want to play the game, you will have to disable VPN while playing.
regards,
Technical support – Panda Security
www.pandasecurity.com