virus deleted

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chrisgd
Registered user
Registered user
Posts: 19
Joined: Thu, 19 Sep 2013, 07:47

virus deleted

Post by chrisgd »

Hi,

I get all the time a message from panda dome that a virus was deleted.
panda dome notification.png
panda dome notification.png (44.87 KiB) Viewed 3909 times


Any idea how to solve this? Does my laptop got infected?

Thanks in advance.
Darth Panda
Official moderator
Official moderator
Posts: 1561
Joined: Tue, 24 Oct 2017, 12:04

Re: virus deleted

Post by Darth Panda »

Hi Chrisgd,

There is something on the computer trying to access the url. Scan the computer with the antivirus and, if the problem persists, reset the browsers to default options.

Here you can find more information: https://kb.iu.edu/d/bexh

Regards,
Technical support – Panda Security
www.pandasecurity.com
chrisgd
Registered user
Registered user
Posts: 19
Joined: Thu, 19 Sep 2013, 07:47

Re: virus deleted

Post by chrisgd »

Hi,

Thanks for reply.

I have tried it but nothing. I still get notifications.
chrisgd
Registered user
Registered user
Posts: 19
Joined: Thu, 19 Sep 2013, 07:47

Re: virus deleted

Post by chrisgd »

hi,

Any other solution?
I scan with antivirus but not any virus found.
I have also reset my browser but I still get notifications all the time. uri is not the same every time but is changing.
Darth Panda
Official moderator
Official moderator
Posts: 1561
Joined: Tue, 24 Oct 2017, 12:04

Re: virus deleted

Post by Darth Panda »

My humble opinion is you should contact the phone technical support, as they will be faster on resolving your issue. communications wil be faster, and as probably information regarding the issue is going to be requested, it will be more respectful with privacy.
Open our commercial page www.pandasecurity.com, look for the support tab an phone the technical support 24 hours line.
Technical support – Panda Security
www.pandasecurity.com
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