[CLOSED] Software Whitelisting

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
Locked
techsupport_remover
Registered user
Registered user
Posts: 1
Joined: Thu, 31 Mar 2016, 11:18

[CLOSED] Software Whitelisting

Post by techsupport_remover » Thu, 31 Mar 2016, 11:54

Dear Panda Team,

Some component of Our new product is being detected as W32/Exploit.gen & Suspicious file. I would like to know , how can i submit for white-listing.

Michaelt
Registered user
Registered user
Posts: 5
Joined: Thu, 31 Mar 2016, 18:01
Contact:

Re: Software Whitelisting

Post by Michaelt » Thu, 31 Mar 2016, 19:50

You can change it in your settings.

Michaelt
Registered user
Registered user
Posts: 5
Joined: Thu, 31 Mar 2016, 18:01
Contact:

Re: Software Whitelisting

Post by Michaelt » Fri, 01 Apr 2016, 15:12

Or do you mean in your program? dutch panda cloud software review
Last edited by Michaelt on Fri, 06 May 2016, 23:22, edited 1 time in total.

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7596
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Software Whitelisting

Post by VirusBuster » Mon, 04 Apr 2016, 10:08

techsupport_remover wrote:Dear Panda Team,

Some component of Our new product is being detected as W32/Exploit.gen & Suspicious file. I would like to know , how can i submit for white-listing.
I will send you a PM with our FTP details for you to upload the software for being whitelisted
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7596
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Software Whitelisting

Post by VirusBuster » Tue, 17 May 2016, 15:49

Closed due to lack of response
TOPIC CLOSED
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

Locked

Return to “Virus - Archive Issues”