False Positive

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Darth Panda
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Re: False Positive

Post by Darth Panda » Fri, 20 Jul 2018, 14:52

Hi ElenaRez,

I will send you a private message about that.

Regards

Darth
Technical support – Panda Security
www.pandasecurity.com

ElenaRez
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Joined: Fri, 13 Jul 2018, 14:32

Re: False Positive

Post by ElenaRez » Tue, 24 Jul 2018, 22:39

Hi Darth,

We have taken care of the issue we had.
Can we come back to the previous arrangement?

Thank you.

Darth Panda
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Joined: Tue, 24 Oct 2017, 12:04

Re: False Positive

Post by Darth Panda » Wed, 25 Jul 2018, 09:41

Hi ElenaRez,

Could you please send me the digitally signed files to check them?
Technical support – Panda Security
www.pandasecurity.com

ElenaRez
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Joined: Fri, 13 Jul 2018, 14:32

Re: False Positive

Post by ElenaRez » Wed, 25 Jul 2018, 14:59

Hi Darth,

Since the file is larger than 5 MB and can't be uploaded as attachment, here is the download link:
Driver Updater: downloads.tweakbit.com/en/driver-updater/st/driver-updater-setup.exe

Digital signatures:
Certified digital signature for installers/stubs: 0d5d8bb9e571c93c8907735d5d1cf1ea
Certified digital signature for apps: 0b8eacf53669f141288e54cb9c06dff7


Thank you.

ElenaRez
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Posts: 23
Joined: Fri, 13 Jul 2018, 14:32

Re: False Positive

Post by ElenaRez » Mon, 30 Jul 2018, 09:18

Hi Darth,

How are you?

I was wondering if I can find out the status of our request.

Thank you.
Elena

Darth Panda
Official moderator
Official moderator
Posts: 1560
Joined: Tue, 24 Oct 2017, 12:04

Re: False Positive

Post by Darth Panda » Mon, 30 Jul 2018, 09:30

good morning,

We are working on it yet

regards,
Technical support – Panda Security
www.pandasecurity.com

ElenaRez
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Posts: 23
Joined: Fri, 13 Jul 2018, 14:32

Re: False Positive

Post by ElenaRez » Mon, 30 Jul 2018, 12:57

Good morning Darth,

Thank you for your reply.

Looking forward to hearing from you.

Sincerely,
Elena.

ElenaRez
Registered user
Registered user
Posts: 23
Joined: Fri, 13 Jul 2018, 14:32

Re: False Positive

Post by ElenaRez » Fri, 03 Aug 2018, 12:48

Hi Darth,

Are there any updates on our issue?

Thank you.

ElenaRez
Registered user
Registered user
Posts: 23
Joined: Fri, 13 Jul 2018, 14:32

Re: False Positive

Post by ElenaRez » Mon, 13 Aug 2018, 13:48

Dear Darth,

Can you please remove false positive detections off TweakBit Driver Updater.
We have resolved all of the issues as of July 24th yet continue to have detections from you.

TweakBit Driver Updater installer link: dynamicdownloads.tweakbit.com/driver/st/ppc/driver-updater-setup
TweakBit Driver Updater build link: downloads.tweakbit.com/en/driver-updater/st/driver-updater-setup.exe

Thank you.

Darth Panda
Official moderator
Official moderator
Posts: 1560
Joined: Tue, 24 Oct 2017, 12:04

Re: False Positive

Post by Darth Panda » Mon, 13 Aug 2018, 14:50

we are rechecking the file. aditional information will be submitted. please hold for our news.

Saludos,

David
Technical support – Panda Security
www.pandasecurity.com

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