Hello.
The viruslab already confirmed that the file has been classified as goodware.
Best regards.
False positive ISSUE
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Re: False positive ISSUE
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Official moderator
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- Joined: Tue, 24 Oct 2017, 12:04
Re: False positive ISSUE
Every new version fdor the file will be detected as suspicious, as it will not be the same file as the last. If you are experiencing too much trouble, do not want to wait, or the company releases too many updates in too little time, you can exclude the file from analysis.
That will be the fastest solution for you
That will be the fastest solution for you
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: False positive ISSUE
Can it be excluded by digital signature?
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Re: False positive ISSUE
is it digitally signed?
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Official moderator
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Re: False positive ISSUE
Hello.
I already asked the viruslab staff to exclude the file trough the digital signature.
I will let you know when has been already done.
Regards.
I already asked the viruslab staff to exclude the file trough the digital signature.
I will let you know when has been already done.
Regards.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: False positive ISSUE
Hello.
The file has already been excluded.
Best regards.
The file has already been excluded.
Best regards.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com