False positive ISSUE

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Darth Panda
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Re: False positive ISSUE

Post by Darth Panda »

Hello.

The viruslab already confirmed that the file has been classified as goodware.

Best regards.
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as123
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Re: False positive ISSUE

Post by as123 »

Darth Panda
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Re: False positive ISSUE

Post by Darth Panda »

Every new version fdor the file will be detected as suspicious, as it will not be the same file as the last. If you are experiencing too much trouble, do not want to wait, or the company releases too many updates in too little time, you can exclude the file from analysis.
That will be the fastest solution for you
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as123
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Re: False positive ISSUE

Post by as123 »

Can it be excluded by digital signature?
Darth Panda
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Re: False positive ISSUE

Post by Darth Panda »

is it digitally signed?
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as123
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Re: False positive ISSUE

Post by as123 »

Yes
Darth Panda
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Re: False positive ISSUE

Post by Darth Panda »

Hello.

I already asked the viruslab staff to exclude the file trough the digital signature.

I will let you know when has been already done.

Regards.
Technical support – Panda Security
www.pandasecurity.com
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: False positive ISSUE

Post by Darth Panda »

Hello.

The file has already been excluded.

Best regards.
Technical support – Panda Security
www.pandasecurity.com
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