Quarantine issue
Quarantine issue
How Panda Antivirus handles suspicious files in Quarantine
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Quarantine issue
Hi as123,
Every file that Panda detects and neutralizes is moved to quarantine before any action is taken upon them as a preventive measure. The Antivirus will take the most appropriate decision in each case, depending on the type of threat.
Malware: If a file turns out to be malware, it will be automatically removed from the computer after seven days.
Suspicious files: They will be kept in quarantine until Panda determines whether they are dangerous (malware) or innocuous (goodware). If the file turns out to be goodware, the antivirus will remove it from quarantine and return it to its original path.
PUPs: Adware and other types of potentially unwanted programs (PUPs) are kept in quarantine indefinitely.
Regards,
Every file that Panda detects and neutralizes is moved to quarantine before any action is taken upon them as a preventive measure. The Antivirus will take the most appropriate decision in each case, depending on the type of threat.
Malware: If a file turns out to be malware, it will be automatically removed from the computer after seven days.
Suspicious files: They will be kept in quarantine until Panda determines whether they are dangerous (malware) or innocuous (goodware). If the file turns out to be goodware, the antivirus will remove it from quarantine and return it to its original path.
PUPs: Adware and other types of potentially unwanted programs (PUPs) are kept in quarantine indefinitely.
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Quarantine issue
Will Quarantine send the file related information to Panda Labs?
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Quarantine issue
Hi As123,
the file is uploaded to the laboratory. But if it is large, it will not be able to upload it.
Regards,
the file is uploaded to the laboratory. But if it is large, it will not be able to upload it.
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Quarantine issue
Quarantine does not show the sending time
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Quarantine issue
Hi as123,
It's not shown in the antivirus. The files are uploaded automatically.
Regards,
It's not shown in the antivirus. The files are uploaded automatically.
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Quarantine issue
How much is the file size limit?
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Quarantine issue
Hi as123,
The file size limit is 50 mb.
Regards,
The file size limit is 50 mb.
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Quarantine issue
Can display suspicious file transfer time in the next version?
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Quarantine issue
Hi as123,
Sorry, but I don´t have that information as is not actually in the antivirus options. This request is a product suggestion. Please go to the appropiate post on the forum:
http://support.pandasecurity.com/forum/ ... m.php?f=97
Regards,
Sorry, but I don´t have that information as is not actually in the antivirus options. This request is a product suggestion. Please go to the appropiate post on the forum:
http://support.pandasecurity.com/forum/ ... m.php?f=97
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com