Quarantine issue
Re: Quarantine issue
What are the pipes for Panda to collect files?
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Re: Quarantine issue
Hi As123,
I'm not sure I have understood your question. If you have any file incorrectly detected, you can contact with Technical Support at your country to solve the problem.
https://www.pandasecurity.com/support/
I'm not sure I have understood your question. If you have any file incorrectly detected, you can contact with Technical Support at your country to solve the problem.
https://www.pandasecurity.com/support/
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Quarantine issue
Is Quarantine suspicious file analyzed via Collective Intelligence?
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Re: Quarantine issue
Hello.
Yes, when a suspicious file has been moved to quarentine, the file is analyzed via cloud/ collective inteligence, and if after that analisys, the file is considered as goodware, it is removed from quarentine and restored so the customer can use it again correctly.
Best regards.
Yes, when a suspicious file has been moved to quarentine, the file is analyzed via cloud/ collective inteligence, and if after that analisys, the file is considered as goodware, it is removed from quarentine and restored so the customer can use it again correctly.
Best regards.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Quarantine issue
If your antivirus has detected the malware and you are thinking to quarentine it then I will suggest that delete it but if you want to quarentine it and you are unable to do it then contact https://antiviruschatsupport.co/ for the assistance
https://antiviruschatsupport.co/
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Re: Quarantine issue
Hello,
This will depend on the file If this file unknown then panda software put it into quarantine.
And then the antivirus check whether it's with a virus and its good file
If it is good file then the file gets back to original folder or if panda software found any problem in a problem in that file then it deletes that file permanently.
Thanks
Afflospark
This will depend on the file If this file unknown then panda software put it into quarantine.
And then the antivirus check whether it's with a virus and its good file
If it is good file then the file gets back to original folder or if panda software found any problem in a problem in that file then it deletes that file permanently.
Thanks
Afflospark
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- Official moderator
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- Joined: Tue, 24 Oct 2017, 12:04