FALSE POSITIVE issue with Panda, problem.

[carlosanta]

Hello,

We are a software house that make multimedia CD-ROM (dvd-rom) and on our last dvd-rom track we are encountering a problem for a false-positive by many antivirus (also PANDA)

We have attached the file zipped (7zip), the archive password is "infected"

Details:
SHA-256 cf9a5ca5ad376234ba38d374d855fce048dd7abda4955a4548874d412fb4355e
File name Vox_Imago_PC.exe
File size 236 KB

This an executable for a ROM track (DVD-ROM) Multimedia DVD that simply auto-execute the multimedia application present in the dvd-rom.
We made the executable and it isn't a virus or malware but actually it is recognized by your antivirus heuristic code as a malware-like.
We hereby declare that this code doesn't contain any malware or virus code and submit it for your analysis.
The executable will generate a simple BAT file that will change directory and call another executable in the cd-rom executing those commands:
"
cd voximago
Vox_Imago_PC.exe
"
Actually is needed because the real executable only work in a sub-directory but we need to execute it from the root directory of the cd-rom.

We are requesting to be identified as secure also because we can’t modify the cd-rom already distribuited.

The majority of AntiVirus vendors already put our executable in white list.

Thankyou very much.
Best regards.

[Darth Panda]

Hi carlosanta,

We have sent the file to our Lab in order to analyze it. I will keep you informed,

Regards,

[Darth Panda]

Hi carlosanta,

The file has been classified as goodware by our Labs. The file should not be detected anymore.

Regards,