Hello support!
I am developer of LiteManager software , our site http://www.litemanager.com/
file
http://litemanager.com/soft/litemanager_4.9.zip
Antivirus Panda detect us as PUP/RemoteAdmin,
It is not problem for me, bu for our customers it looks like a virus detection, and scare for many users.
Is it possible to add LiteManager in white list? What is Your requirements/conditions for that?
New version LiteManager 4.9 we signed by Digital Certificate, protect files from renaming, did many internal protections, show Icon in tray for all time....
Looking forward for your answer!
PS
VirusTotal report
https://www.virustotal.com/#/file/4ea9a ... /detection
LiteManager False positive detection (Adding to White list)
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- Registered user
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- Official moderator
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Re: LiteManager False positive detection (Adding to White list)
we are submitting the file to our lab.
We will get in touch as soon as they and render a verdict on this subject.
Please hold.
We will get in touch as soon as they and render a verdict on this subject.
Please hold.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Registered user
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Re: LiteManager False positive detection (Adding to White list)
Thanks! I wait
Hope it solve problem for all LiteManager's files
Hope it solve problem for all LiteManager's files
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- Official moderator
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Re: LiteManager False positive detection (Adding to White list)
Digital signature has been added to whitelist. ON next update, will be loaded on our cloud. Check tomorrow first thing (western european time) in order to validate whitelisting.
REgards,
REgards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Registered user
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Re: LiteManager False positive detection (Adding to White list)
I'm not sure, but seems it still detected, today 16 Feb
Checked on VirusTotal
https://www.virustotal.com/#/file/4ea9a ... /detection
Checked on VirusTotal
https://www.virustotal.com/#/file/4ea9a ... /detection
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: LiteManager False positive detection (Adding to White list)
Hi Litemanager2,
We have added the digital signature to the whitelist. I downloaded the file now and it has not been detected as malware.
Regards,
We have added the digital signature to the whitelist. I downloaded the file now and it has not been detected as malware.
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Registered user
- Posts: 4
- Joined: Mon, 11 Feb 2019, 13:58
Re: LiteManager False positive detection (Adding to White list)
Very good, may be VirusTotal updating a little late
I just want to ask, all subfiles added to White list too ?
For examole ROMViewer.exe
https://www.virustotal.com/#/file/8d62a ... /detection
File
http://litemanager.com/soft/pro/ROMViewer.zip
Great thanks for You!
I just want to ask, all subfiles added to White list too ?
For examole ROMViewer.exe
https://www.virustotal.com/#/file/8d62a ... /detection
File
http://litemanager.com/soft/pro/ROMViewer.zip
Great thanks for You!
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: LiteManager False positive detection (Adding to White list)
Only signed files will be excluded by digital signature. If a file is not signed, it could be detected as unknown.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com