Hi,
One of our customers has pointed out that you are claiming our product has Trj/Genetic.gen or is otherwise a PUP.
Please correct this asap.
Windows 64bit installer:
- https://www.virustotal.com/#/file/0745e ... /detection
Windows 32bit installer:
- https://www.virustotal.com/#/file/63219 ... /detection
The installers can be downloaded from our site:
- https://www.neckdiagrams.com/download
Kind regards.
False positive problem on our product
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Re: False positive problem on our product
Hi NeckDiagrams,
The files have already been classified as goodware. Sorry for the inconvenience.
Regards,
The files have already been classified as goodware. Sorry for the inconvenience.
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com