Hello,
Our company has been developing software for the construction industry for over 20 years. Our main product is the "GAEB Konverter" software for processing service descriptions. Some of our customers have complained that Panda Internet Security and Endpoint Protection reported that our installer contains a virus.
What can we do to check the "GAEB Konverter" software and whitelist it? The software can be downloaded at https://www.gaeb-tools.de/downloads/software/
Thanks
Heiko Witt
False Positive
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: False Positive
Hi,
I've escalated the issue internally, we will answer you ASAP ..
Regards
Darth
I've escalated the issue internally, we will answer you ASAP ..
Regards
Darth
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: False Positive
Hi tundt,
The URL has been analyzed and it does not contain malware.
If there is any software that is currently being detected, we need you to indicate which one it is and the exact file to be analyzed by out Labs.
Regards
The URL has been analyzed and it does not contain malware.
If there is any software that is currently being detected, we need you to indicate which one it is and the exact file to be analyzed by out Labs.
Regards
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com