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virus deleted

Posted: Wed, 29 Jul 2020, 07:56
by chrisgd
Hi,

I get all the time a message from panda dome that a virus was deleted.
panda dome notification.png
panda dome notification.png (44.87 KiB) Viewed 1942 times


Any idea how to solve this? Does my laptop got infected?

Thanks in advance.

Re: virus deleted

Posted: Wed, 29 Jul 2020, 10:04
by Darth Panda
Hi Chrisgd,

There is something on the computer trying to access the url. Scan the computer with the antivirus and, if the problem persists, reset the browsers to default options.

Here you can find more information: https://kb.iu.edu/d/bexh

Regards,

Re: virus deleted

Posted: Thu, 30 Jul 2020, 20:03
by chrisgd
Hi,

Thanks for reply.

I have tried it but nothing. I still get notifications.

Re: virus deleted

Posted: Mon, 03 Aug 2020, 21:03
by chrisgd
hi,

Any other solution?
I scan with antivirus but not any virus found.
I have also reset my browser but I still get notifications all the time. uri is not the same every time but is changing.

Re: virus deleted

Posted: Wed, 27 Jan 2021, 17:52
by Darth Panda
My humble opinion is you should contact the phone technical support, as they will be faster on resolving your issue. communications wil be faster, and as probably information regarding the issue is going to be requested, it will be more respectful with privacy.
Open our commercial page www.pandasecurity.com, look for the support tab an phone the technical support 24 hours line.