[SOLVED] Is Panda IS 2012 activation code work in Panda IS 2013 in first activition?

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pandabd
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[SOLVED] Is Panda IS 2012 activation code work in Panda IS 2013 in first activition?

Post by pandabd » Tue, 19 Feb 2013, 09:27

Dear concern,
If any customer buy Panda Internet Security 2012 box license copy from market & installing Panda IS 2013 version download from Panda website instead of install Panda IS 2012 from cd. In this case is the user can activate the installed Panda IS 2013 (cause he OS is Windows 8 ) using unused Panda IS 2012 activation code what he bought?
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rmadzharov
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Re: Is Panda IS 2012 activation code work in Panda IS 2013 in first activition?

Post by rmadzharov » Tue, 19 Feb 2013, 10:20

Hi!

Please note that this is not a technical question, thus you have to forward this to your local Panda sales department.

In any case, before the customer can use a 2013 product, his/hers account must be upgraded.
So, no, the customer cannot activate using the 2012 activation code.

Hope this helps!

Cheers!
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Re: Is Panda IS 2012 activation code work in Panda IS 2013 in first activition?

Post by VirusBuster » Tue, 19 Feb 2013, 11:35

Sorry Radko,

This is not really like you say. In order to activate a 2013 product with a 2012 code, it must have been used before to activate a 2012 product.
You can also register the code through the web to be able to activate it in a 2013 product
Follow this web support help:
What do I do with stock of boxes of previous Panda products now that the new Panda 2013 is available?
Regards,

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rmadzharov
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Re: Is Panda IS 2012 activation code work in Panda IS 2013 in first activition?

Post by rmadzharov » Tue, 19 Feb 2013, 12:41

Cool!

I did not know that!

Thank you :)
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