[CLOSED] Reactivate permanent protection for 2012 AV

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mic.gaudet
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[CLOSED] Reactivate permanent protection for 2012 AV

Post by mic.gaudet » Thu, 28 Mar 2013, 19:24

2012 Version: I used the rightclick button on the Panda Icon at the right bottom of the screen to deactivate the permanent protection. How can I reactivate it without uninstall and re-install Panda?

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rmadzharov
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Re: Reactivate permanent protection for 2012 AV

Post by rmadzharov » Mon, 01 Apr 2013, 12:23

Hi!

To re-activate the Panda protection, open the Panda program window (e.g. from your Windows Start menu).
Panda will indicate it is de-activated and will present you with a "Solve" button.

That's it!

Do not hesitate to contact us in case you have any further inquiries.

Thank you.

BR,
Radko
The postings on this site are solely my own and do not represent or constitute Panda Security's positions, views, strategies or opinions.

mic.gaudet
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Re: Reactivate permanent protection for 2012 AV

Post by mic.gaudet » Thu, 04 Apr 2013, 18:26

Thanks. It almost worked!
All the small dot at the left of the sections are green (Whow!) but the large button at the top reading "DANGER" (in french, my software is French) is still red. I tried to desactivate again and reactivate, no result. What is going on?

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rmadzharov
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Re: Reactivate permanent protection for 2012 AV

Post by rmadzharov » Fri, 05 Apr 2013, 09:05

Hello,

Thank you for your reply.

If the red button says you still need to activate the protection, please try the following hotfix:
http://www.pandasecurity.com/resources/ ... 4s2_r2.exe

Let us know what happens.

Cheers!
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VirusBuster
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Re: Reactivate permanent protection for 2012 AV

Post by VirusBuster » Tue, 16 Apr 2013, 12:16

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
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