[SOLVED] firewall problem

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mtorchut
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[SOLVED] firewall problem

Post by mtorchut » Fri, 05 Apr 2013, 09:05

bonjour,
je viens d installer Panda Global Protection 2012 en upgrade de Panda GP 2011.
j ai sans cesse le message "conflit de firewall"
je reponds OUI a la question "voulez vous utiliser le firewall Panda" mais j ai de nouveau le meme message a chaque demarrage et a chaque sortie de veille.

QUE FAIRE ?
merci
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I m a new (french) user of Global Protection 2012 after upgrade from 2011 version.
I receive (pop up from system tray) panda message :
"firewall conflict"
I choose :
Yes use Panda firewall but I contine receiving this message every time I boot or quit permanent sleep

please help
----

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rmadzharov
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Location: Sofia, Bulgaria

Re: firewall problem

Post by rmadzharov » Fri, 05 Apr 2013, 09:07

Hello,

Thank you for your post.

Please try to manually disable your Windows Firewall (via Control Panel -> Firewall).
Also, please be advised that you can upgrade to the 2013 version of your product for free!
See here:
http://support.pandasecurity.com/forum/ ... f=35&t=579

Please do not hesitate to contact us in case you have any further inquiries.

Thank you.

BR,
Radko
The postings on this site are solely my own and do not represent or constitute Panda Security's positions, views, strategies or opinions.

mtorchut
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Re: firewall problem

Post by mtorchut » Fri, 05 Apr 2013, 14:31

thanks Radko for your quick answer


but

its the same AFTER installing Panda GP 2013.

attached is the status of firewall (windows 7 pro)

it is disabled (desactivé) for "home & work" (domestic ou entreprise)
but
enabled (activé) for "public"

regards

????????

is it my problem ?

How do I totally disable It ?

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rmadzharov
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Re: firewall problem

Post by rmadzharov » Mon, 08 Apr 2013, 12:19

Hello,

Thank you for your reply.

Please disable the Windows firewall for the Public profile as well.

Has the conflict been resolved?

Let us know!

Thank you.

BR,
Radko
The postings on this site are solely my own and do not represent or constitute Panda Security's positions, views, strategies or opinions.

mtorchut
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Posts: 3
Joined: Fri, 05 Apr 2013, 08:46

Re: firewall problem

Post by mtorchut » Wed, 10 Apr 2013, 09:31

YES

thanks

it's OK now

Panda is working ok

no longer any problem

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