i keep getting a red dot to antivirus on the main screen. I rebooted by pressing the solve button on the top of the screen about 20 times already, but it still doesn't resolve the issue.
i have attached a screen shot.
[CLOSED] antivirus would not activate
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: antivirus would not activate
According to the screenshot it seems as if either TPSrv.exe (TPSrvWow.exe in 64-bits) or Webproxy.exe is not running
Open the task manager and check which one of them is not running
Open the task manager and check which one of them is not running
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: antivirus would not activate
Closed due to lack of response
TOPIC CLOSED
TOPIC CLOSED
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them