Hi.
I've purchased Panda Global Protection 2012 for 3 PCs with free upgrade to GP 2013.
I tried to install the program in Windows 8 but I’ve got a message telling me that there are known incompatibilities with that OS and I couldn’t proceed to installation.
I downloaded GP 2013 (I have license for free upgrade), installed it without problems, but I couldn’t activate it because a message informed me that my activation code is for another product (GP 2012)
Is there any solution for this or i just lost my money?
[SOlVED] Panda GP 2012 Windows 8 installation problem
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Panda GP 2012 Windows 8 installation problem
2012 version is not compatible with Windows 8.
Regarding the 2013 version activation with the 2012 code, the code must have been used before, so in order to activate your 2013 version, follow these steps: http://www.pandasecurity.com/homeusers/ ... /?id=80546
Regarding the 2013 version activation with the 2012 code, the code must have been used before, so in order to activate your 2013 version, follow these steps: http://www.pandasecurity.com/homeusers/ ... /?id=80546
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Re: Panda GP 2012 Windows 8 installation problem
Thank you for the reply.
You saved my day!
You saved my day!
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Panda GP 2012 Windows 8 installation problem
ISSUE SOLVED
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them