[SOLVED] Internet browsing protection ERROR

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robertd
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[SOLVED] Internet browsing protection ERROR

Post by robertd » Sat, 16 Nov 2013, 00:53

Almost all our workstations have an issue with the URL filtering. Under Protection Status it says: "Internet browsing protection Error". What's going on and how can I troubleshoot this?
11-15-2013 5-49-27 PM.jpg

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Kratos
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Re: Internet browsing protection ERROR

Post by Kratos » Tue, 25 Feb 2014, 18:43

Hi Robertd,

Can you please confirm what version of PCOP you have installed on your computers. This issue was solved in latter version, so I will recommend to request an upgrade to the latest version.
Regards,

Waseem

robertd
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Re: Internet browsing protection ERROR

Post by robertd » Tue, 25 Feb 2014, 22:04

The issue went away after upgrading to 6.70.

JAMPanda
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Re: Internet browsing protection ERROR

Post by JAMPanda » Mon, 24 Mar 2014, 16:05

robertd,

I'm not sure why this thread wasn't followed up on, but if this is still a concern and you need some assistance, please PM me your account number and I'll see if I can get some help your way ASAP.

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