[CLOSED] Signature file is not update in Console

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users
Locked
Shaun
Registered user
Registered user
Posts: 70
Joined: Wed, 13 Jun 2012, 10:42
Location: India

[CLOSED] Signature file is not update in Console

Post by Shaun »

Hi,

My Panda console is not updated on last 17th Nov 2013. When I tried manual update i.e. "Tools --->Updates and repositories--->Updates---> Download" it has updated correctly but Malware signature file its shows only on old updates i.e. 17th Nov 2013.

Kindly advise,

Rgds,
Raman
Shaun
Registered user
Registered user
Posts: 70
Joined: Wed, 13 Jun 2012, 10:42
Location: India

Re: Signature file is not update in Console

Post by Shaun »

Hi,

Can you please help on this?

When I did manual update it has update correctly. Pls find snapshot for your ref.

Regards,
Raman
Shaun
Registered user
Registered user
Posts: 70
Joined: Wed, 13 Jun 2012, 10:42
Location: India

Re: Signature file is not update in Console

Post by Shaun »

Hi,

Can you please anyone help?

My primary panda console is not updating. I found that Automatic package download settigs area by default "don't download updates automatically" option selected even I changed download from the Internet after jobs finished its shows by default "Dont download updates automatically".

Also I tried update protection after jobs finished the result shows "The signature files are already up-to-date (Code.2202)

Note : My secondary servers are working fine, only Primary server is not updating.

Kindly help.
Regards,
Raman
Shaun
Registered user
Registered user
Posts: 70
Joined: Wed, 13 Jun 2012, 10:42
Location: India

Re: Signature file is not update in Console

Post by Shaun »

Hi Team,

This issue was resolved by

Iñaki Cano
Tech Support


Thanks for your support Cano.

Regards,
Raman
India
Locked

Return to “Adaptive Defense and Endpoint Protection - Archive Issues”