Panda Security Forum

Hi

We use Panda Cloud office protection and i noticed on a few machines that the language automatically changed to Spanish.

Our default language is English within Panda so why would it automatically change to Spanish. Please advise on a fix.

Thank you

Protection version: 6.20.11.0000
Agent version: 6.60.00.0000
Signature file: 1/3/2014 12:15:37 PM
Last connection: 1/3/2014 1:36:51 PM

I also noticed that the below 2 items are disabled when i check the status on the dashboard

File protection Disabled
Mail protection Disabled

I've had this issue a few times as well usually when the app is not updating properly. A couple times I had to do a re-install. Haven't really had this issue lately though.

Hi,

Please verify that all Panda services are running and not stopped in the Microsoft services console(services.msc). Also, if you are running Windows 7 the UAC setting being set too strict can cause issues such as this.


Regards