Dear Panda security,
I'm Jason from Vertigo Games in South Korea.
We are in service for the game called "Blackshot", a First Person Shooter game, in various territories.
We recently received a report that your Vaccine is detecting a wrong file as a malware.
So we would like to request to check and add this program to white list.
We are using a anti-hack solution, which is called "GameGuard" made from Korean software developer INCA.
(http://www.inca.co.kr/)
And we received a report that GameGuard essential file "Gamemon.des" is being detected from your software as an virus type.
Please check this file and after you confirmed it is not a suspicious file, please add it to your whitelist.
Best regards,
Jason
[CLOSED] Detection of Anti-hacking program
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Detection of Anti-hacking program
Hi
I don't find the way to download that gamemon.des file or the gameguard application itself.
Please have a look to this thread:
How to report malware or false positive issues
I don't find the way to download that gamemon.des file or the gameguard application itself.
Please have a look to this thread:
How to report malware or false positive issues
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them