[CLOSED] Slow internet browsing

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cyber-guy
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Joined: Fri, 24 Aug 2012, 15:38

[CLOSED] Slow internet browsing

Post by cyber-guy »

Hi,

We just started installing PCOP on our computers and we have noticed that browsing the internet in the office has slowed a bit but nothing that we cant live with, but once the laptops are taken out of the work place the internet speed becomes too slow and we receive a lot of time outs while browsing.

Protection version: 5.50.00.0000
Agent version: 5.50.00.0001
Noticed on laptops with Windows 7

thanks in advance,
Johnny
DRN
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Joined: Thu, 14 Jun 2012, 15:44

Re: Slow internet browsing

Post by DRN »

Johnny,

Try the fix below. If it resolves the slowdown you are seeing then contact your local Corporate Support department and ask them to upgrade your console to this protection version.

How to apply Hotfix 5.50.00.0007

Follow the steps below to apply hotfix 5.50.00.0007 developed by Panda Security:

Download the 5.50.00.0007 hotfix for your operating system:

For 32 bit-Edition operating systems, download x86

You can also copy-paste the following link in your browser to download the file
http://resources.downloads.pandasecurit ... on_x86.msi

For 64 bit-Edition operating systems), download x64

You can also copy-paste the following link in your browser to download the file
http://resources.downloads.pandasecurit ... on_x64.msi

Save the file to your hard disk; to the Windows Desktop, for example.
Run the downloaded file on the computers. You can do this by double-clicking the panda_endpoint_protection_x86.msi or panda_endpoint_protection_x64.msi file.
Check that the incident has been resolved.
Regards,

David Nelson
Technical Support
Panda Security
Bamainfotech
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Joined: Sat, 29 Sep 2012, 12:18
Location: India

Re: Slow internet browsing

Post by Bamainfotech »

I used dongle for it. It shows more speed but processing very slow. Any one has any solution for it? Please give me...
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CJ166
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Joined: Mon, 04 Mar 2013, 18:47

Re: Slow internet browsing

Post by CJ166 »

Hello Bamainfotech, I recommend that you update to version 6.20.03 of the agent. :)

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Panda Partner Colombia.
stephanic
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Joined: Thu, 14 Nov 2013, 09:00

Re: Slow internet browsing

Post by stephanic »

There is nothing more irritating when you try to finish your work and at that moment your browser becomes slow. Many causes are there which slows the browsing and it requires identifying the cause so that you can do appropriate solution for the cause. Some of the causes which slow down the browsing are virus infection and malware. Other reasons which make the browsing slow due to heavy websites which surpass the capacity of your computer.
So if you want to get rid of all the above unwanted toolbars, then you can follow the below mentioned guide.
Go to start menu and then click on control panel
Navigate the mouse to select add/remove programs
Select the toolbar which you want to remove and then uninstall it
At last restart the system once the process is complete
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