[SOLVED] Request for white-listing
[SOLVED] Request for white-listing
Is there a place on your site to submit requests for white-listing software? Some of our customers cannot use our software because they are flagged by Panda Global Protection as infected.
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Request for white-listing
Can you please upload the software to our FTP so that we can whitelist them?
I'll PM you the FTP details in a few minutes
I'll PM you the FTP details in a few minutes
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Request for white-listing
I've just received confirmation that it will be corrected with tomorrow's update
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them