Hi
For some weeks every time my computer starts, Panda Antivitus free gives two warnings:
c:\windows\system32\config\systemprofile\a internet files\content.ie5\lsass[1].exe
c:\windows\temp\lsass.exe
Now, I know that lsass.exe is a system file when placed directly in the folder windows\system32 - but as you can see it is not.
Every day I tell Panda to neutralise it; it does and that's that. There is no lsass or strange CPU-using tasks listed in task manager, so I assume Panda stops the trouble before it can do real damage.
But ... it is regenerated at every restart, and that is at the very least an annoyance.
I suspect wherever it came from it probably dumped some changes to my registry, because this seems to be an issue in much older descriptions of the sasser virus which I guess this is.
But I can find no up to date tools or guides to help remove it completely.
Can you help me out here?
[CLOSED] lsass keeps returning
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: lsass keeps returning
Have you tried running a full scan with the antivirus?
Try also running a scan with Panda Cloud Cleaner
Try also running a scan with Panda Cloud Cleaner
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Re: lsass keeps returning
Hi VirusBuster
Thank you for the reply.
Yes, I have performed a full scan. After removing the the "lsass" ocurrences found at start-up nothing more is found.
I have tried a registry clean with CCleaner, and have also performed a full scan with malwarebytes antimalware.
What I need is to identify and remove the traces that cause the infection to regenerate.
Is Panda Cloud Cleaner my best option for this? I had rather hoped the problem was known and that a specific fix would be at hand.
Best,
Asger
Thank you for the reply.
Yes, I have performed a full scan. After removing the the "lsass" ocurrences found at start-up nothing more is found.
I have tried a registry clean with CCleaner, and have also performed a full scan with malwarebytes antimalware.
What I need is to identify and remove the traces that cause the infection to regenerate.
Is Panda Cloud Cleaner my best option for this? I had rather hoped the problem was known and that a specific fix would be at hand.
Best,
Asger
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: lsass keeps returning
Run a scan with Panda Cloud Cleaner in "Trusted Boot Mode" (advanced options) and let us know the results
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: lsass keeps returning
Closed due to lack of response
TOPIC CLOSED
TOPIC CLOSED
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them