[CLOSED] False positive / Whitelisting request

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tundt
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[CLOSED] False positive / Whitelisting request

Post by tundt » Thu, 25 Aug 2016, 14:59

Dear Sir or Madam,

I would like to submit an application for whitelisting.
Our company develops software for the construction industry .
This software "GAEB-Konverter" can be downloaded from the website http http//downloadmanager.gaeb-converter.de/downloads/gaeb-konverter-v9-setup.exe.
Unfortunately, the licensing service which often classified online communication our application for license activation from your antivirus software as suspicious software . We hereby please specify this to check

Heiko Witt

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Re: False positive / Whitelisting request

Post by VirusBuster » Tue, 30 Aug 2016, 11:29

I've tried to replicate the issue and no files are detected
Can you post a copy of the antivirus report so that we can see what was detected and where?
Regards,

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Jorge Torre
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Re: False positive / Whitelisting request

Post by VirusBuster » Tue, 06 Sep 2016, 11:27

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
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