[SOLVED] False positive at www.twitch.tv

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
Locked
jfoote
Registered user
Registered user
Posts: 1
Joined: Tue, 06 Sep 2016, 19:35

[SOLVED] False positive at www.twitch.tv

Post by jfoote » Tue, 06 Sep 2016, 19:39

Hey there,

We are seeing false positives at www.twitch.tv for ttvnw.net. That is a domain we own and the requests are legitimate. Could you help sort this out?

Thanks,
Joel

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7596
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: False positive at www.twitch.tv

Post by VirusBuster » Wed, 07 Sep 2016, 09:24

Hi www.twitch.tv is not being detected but ttvnw.net is considered Phising & Fraud at Cyren (one of our engines)
Feel free to subit a reclassification request at http://www.cyren.com/url-category-check.html
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

h0rn3t
Registered user
Registered user
Posts: 1
Joined: Wed, 07 Sep 2016, 10:55

Re: False positive at www.twitch.tv

Post by h0rn3t » Wed, 07 Sep 2016, 10:58

yea but we can't watch twitch since panda blocked the video :( please fix this....

Glevy
Registered user
Registered user
Posts: 2
Joined: Wed, 07 Sep 2016, 11:59

Re: False positive at www.twitch.tv

Post by Glevy » Wed, 07 Sep 2016, 12:10

Same issue.

I get phishing alerts when I try to visit Twitch, the website just does not load. It started happening within the last 24hrs. This really needs to be fixed! Is there a solution yet?

Thanks

Glevy
Registered user
Registered user
Posts: 2
Joined: Wed, 07 Sep 2016, 11:59

Re: False positive at www.twitch.tv

Post by Glevy » Wed, 07 Sep 2016, 14:35

I'm not sure what changed, but it seems to be ok now for me now. Hopefully that is the same for others who have had this problem recently.

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7596
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: False positive at www.twitch.tv

Post by VirusBuster » Wed, 07 Sep 2016, 15:00

Glevy wrote:I'm not sure what changed, but it seems to be ok now for me now. Hopefully that is the same for others who have had this problem recently.
Right, the current classification at Cyren is only Computers & Technology so it won't be detected again

ISSUE SOLVED
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

Locked

Return to “Virus - Archive Issues”